Privacy Policy

Last updated: 2026/06/02

1. Information We Collect

We collect account information, profile data, spam reports, POPIA requests, and usage analytics.

2. Lawful Processing (POPIA)

We process personal information in accordance with POPIA. Our lawful basis includes consent, legitimate interest in providing privacy services, and contractual necessity.

3. Data Security

Sensitive fields are encrypted using AES-256-GCM. Passwords are managed by Supabase Auth with industry-standard hashing. All admin actions are audit logged.

4. Your Rights

You may request access, correction, deletion, or objection to processing by contacting our Information Officer.

5. Data Sharing

We share data with service providers (Supabase, Paystack, email/SMS providers, Have I Been Pwned, OpenAI) under data processing agreements. We never sell personal data.

6. Cookies

We use essential cookies and track consent. See our cookie banner for details.

7. Refunds

Paid subscriptions are billed via Paystack. Cancel anytime in Settings; access continues until the end of your billing period. Refund requests: contact support@fokoffmense.co.za within 7 days of a charge if the service did not work as described.

8. Contact

Information Officer: popia@fokoffmense.co.za · Support: support@fokoffmense.co.za